Report a change or correction
Spotted a price change, a policy update, an incident, or an error in any of our provider fiches? Send it here. All reports are reviewed by the editorial team before any change is published — we do not host user-generated reviews on this site.
How this works
- You submit a report via the form below.
- We verify against the provider's published documentation, AUP, or third-party reporting.
- If verified, we update the affected page within 7 days and log the change on /updates.
- We never publish your report verbatim. Your contact details are not stored unless you ask for follow-up.
What's worth reporting
- Pricing changes: a provider raised or lowered a tier; a previously-free feature became paid.
- Policy changes: AUP updates, jurisdiction changes, payment-method changes, KYC requirement changes.
- Incidents: a provider was raided, sold, suspended, or had a major outage; a notable customer was deplatformed.
- Factual errors: wrong founding year, wrong jurisdiction, wrong datacenter location, broken link.
- Provider suggestions: a provider you think we should add (with a public source).
What's NOT useful
- "I had a bad experience with provider X" without specific facts. We can't verify subjective experiences.
- "Provider X is a scam" without a documented incident. Use /warnings instead for the general red-flags discussion.
- Marketing pitches from providers themselves. Use /contact with a media kit instead.
- Personal disputes. We are not a complaints arbitration service.
Submit a report
Privacy
Reports are delivered directly to the editorial team's secure messaging channel. We don't store reports in a database; we don't share them; we don't republish them verbatim. If you provide a reply address, we delete it after the report is closed (typically 7-30 days). You can submit anonymously by leaving the reply field blank — we won't be able to follow up but we still review the report.
Why no public reviews?
We don't host user-generated reviews on the site by deliberate editorial choice. The DMCA-ignored hosting space attracts both fake-positive review campaigns from providers and fake-negative campaigns from competitors; aggregating them publicly would degrade the directory's signal more than it would add. Instead we point at the independent venues where genuine community discussion happens (LowEndTalk, Reddit, Hacker News, TorrentFreak, the Tor Project's recommended-ISP list) — see the "Community signals" section on each provider page.
Related
- Contact — for general editorial inquiries, takedowns, right of reply, press.
- Methodology — how we evaluate and source provider data.
- Updates — public changelog of every change to the directory.
- Red flags and pitfalls — general issues to watch out for in this space.
- Legal & disclaimer — corrections policy.